faq



where are your products made?

all of our products are handmade in our new york city studio

can i come by the studio to try on a hat?

unfortunately we do not have an open studio but you can always try on a hat at one of our retailers near you. check out our stockists page and call for availability.

also, please check out our as seen on instagram page for inspiration!

how do you ship?

please see our shipping details and rates for domestic and international orders.

sizing:

all of our products are hand made so sizes may vary depending on the tension of our crocheters. we make our hats to fit an approximately 22 1/2 - 23 1/2 inch head depending on if you order a regular or a deep. if yours is smaller or larger or you are concerned with the fit, please email us at mwlnyc@mac.com and we can accommodate to make sure it fits just right. for a full size guide, please see the ‘size guide’ tab above.